Suzanna Hicks and Nathan Dewhurst complete the Member Management team

We’re pleased to announce that Suzanna Hicks and Nathan Dewhurst have joined MAXIS as Member Managers, supporting our local insurers (members) across the Europe, Middle East and Africa (EMEA) regions. Suzanna and Nathan join Rebeca Kinloch, Member Manager for the Americas region, and Brian Park, Member Manager for Asia-Pacific (APAC), to complete the Member Management team.

Suzanna joined MAXIS in July 2023. Prior to this, she spent five years at AXA Health, where she was a Care Coordination Pathway Manager, with her responsibilities including change management, project management, third party relationship management, auditing, people management, and more. Suzanna has a strong understanding of both employee benefits, and private medical insurance (PMI), and will be responsible for our members in the UK and Ireland, the Middle East and Africa.

Nathan joined MAXIS as a Member Manager in August 2023, having previously worked at the company from 2019-22 as a Multinational Account Manager in the UK & Ireland Business Development team. In between these positions, Nathan gained further employee benefits experience working for Aon as a Broker Consultant in its Global Coordination team. He will be responsible for our members across continental Europe.

As Member Managers, Suzanna and Nathan are responsible for the management of the MAXIS network members in the EMEA region. They represent these local insurers and their needs across MAXIS GBN projects and initiatives, deliver training and education, and maintain the relationships between MAXIS and our members, ensuring that our network continues to meet the growing needs of our multinational clients, providing the right solutions to help them care for their people.

MAXIS GBN has a network of over 140 members globally, with around 50 of these being based in the EMEA region.

Iliyana Mladenova, Chief Operating Officer, MAXIS GBN, said: “We’re delighted to have Suzanna and Nathan join our Member Management team, and I am confident that they will do an excellent job of supporting our network members across the EMEA region. Suzanna has great experience and PMI product knowledge, having worked at one of our network members for the past five years, and Nathan has worked closely with our clients and broker partners in the past, so they both bring a new perspective to the team.

“Collaborating with, and offering support to, our network members all over the world is fundamental to the success of MAXIS GBN as a business, and we’re looking forward to seeing how Suzanna and Nathan can help both MAXIS and the network meet our shared goals.”


For media enquiries please contact  

Nick Spearing / Kate Ross 

MAXIS Global Benefits Network – [email protected]