We have launched our upgraded OneClient portal

We have launched our upgraded market-leading OneClient portal with new analytics and digital tools to our multinational clients.

The OneClient service, a best-in-class digital solution that provides access to data-rich claims reports, quarterly and annual programme performance forensics, employee and market analytics, and market intelligence on employee benefits across markets, now provides access to a new suite of interactive dashboards and web applications. The new tools enable multinationals to identify employee benefits spend and healthcare priorities to aid decision-making and cost management.

One of the key new features of the portal is the interactive pooling dashboard, which allows multinational pooling clients to better understand their pool performance and make decisions for the future. The data visualisations provide an easy-to-use snapshot of the pool, highlighting overall performance, premium and expenses distribution, loss ratio heatmaps, results and reserves overview, among other visualisations. The dashboard allows clients to filter and drill-down by country, product and policy, getting a deeper understanding of performance drivers.

Helga Viegas, Director of Digital & Innovation, MAXIS Global Benefits Network, said: “OneClient has set a new benchmark for data analytics and intelligent reporting within global employee benefits networks. We are focused on improving and building on the momentum gained with the MAXIS Data & Digital Innovation Lab and the new OneClient portal is, we believe, unlike any solution from competitors in terms of the range and quality of online services it provides. We want to raise the bar in client-focused technology, dramatically improving user experience and aligning the global employee benefits market with the best examples in the insurtech and consumer markets.”

The OneClient portal includes a brand-new tool, MAXIS WIT (Wellness Intelligence Tool), which uses medical claims data and actuarial calculations to help organisations calculate potential medical cost savings by implementing workplace wellness programmes. MAXIS WIT will be launched to all MAXIS Global Captive clients in the next two weeks.

The new portal also includes improvements to the unique health and wellness reporting provided by MAXIS GBN. The Paid Claims and Country Benchmark reports, a part of the health and wellness suite, are now interactive with easy-to-digest data visualisations. The format gives employee benefits decision makers a clearer view of their medical spend and helps understand the areas they should be targeting with wellness campaigns to help lower their costs and improve overall employee health. 

Multinationals can also access the Population Health and Risk Stratification report. Launched in July 2019, the report allows multinationals to categorise the severity of health risks their employees and dependants face to better understand health management practices. It also enables them to initiate programmes that help prevent chronic diseases, stabilise current chronic conditions and prevent an acceleration to higher-risk categories and higher associated costs.

In order to continue offering market-leading digital services to its clients, MAXIS GBN will continue to develop the OneClient portal with more intuitive tools and services to help multinationals employees make best use of the data available.

Helga Viegas added: “Using the data analytics and visualisation tools on OneClient, clients can monitor their global employee benefits spend, identify potential opportunities to optimise costs and programme design and, ultimately, help with improving the health and wellbeing of their employees.”

You can find out more details about the OneClient portal here.


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This document has been prepared by MAXIS GBN and is for informational purposes only – it does not constitute advice.  MAXIS GBN has made every effort to ensure that the information contained in this document has been obtained from reliable sources but cannot guarantee accuracy or completeness. The information contained in this document may be subject to change at any time without notice.  Any reliance you place on this information is therefore strictly at your own risk. 
MAXIS Global Benefits Network (MAXIS GBN), co-founded by MetLife and AXA in 1998 is one of the leading international employee benefits networks providing global service capabilities and delivering world-class employee benefits perspectives and solutions to clients in over 120 markets around the world. In February 2016, MetLife and AXA further strengthened their relationship by combining all of its MAXIS GBN existing operations under a joint venture company. This transformation helps leverage the existing strength of the network and its two parent companies while further enhancing the client experience, focusing on product innovation and providing data analytics. For more information, please visit
The MAXIS Global Benefits Network (“Network”) is a network of locally licensed MAXIS member insurance companies (“Members”) founded by AXA France Vie, Paris, France (AXA) and Metropolitan Life Insurance Company, New York, NY (MLIC). MAXIS GBN, registered with ORIAS under number 16000513, and with its registered office at 313, Terrasses de l’Arche – 92 727 Nanterre Cedex, France, is an insurance and reinsurance intermediary that promotes the Network. MAXIS GBN is jointly owned by affiliates of AXA and MLIC and does not issue policies or provide insurance; such activities are carried out by the Members. MAXIS GBN operates in the UK through UK establishment with its registered address at 1st Floor, The Monument Building, 11 Monument Street, London EC3R 8AF, Establishment Number BR018216 and in other European countries on a services basis. MAXIS GBN operates in the U.S. through MetLife Insurance Brokerage, Inc., with its address at 1095 Avenue of the Americas, NY, NY, 10036, a NY licensed insurance broker. MLIC is the only Member licensed to transact insurance business in NY. The other Members are not licensed or authorised to do business in NY and the policies and contracts they issue have not been approved by the NY Superintendent of Financial Services, are not protected by the NY state guaranty fund, and are not subject to all of the laws of NY.