We’re pleased to announce our new partnership with Abi Global Health (Abi),¹ a virtual care platform that connects patients to a local healthcare professional in 40 seconds or less, using artificial intelligence (AI).

Abi’s on-demand virtual care platform offers a range of options for employees to access both physical and mental healthcare using a method that suits them best, whether that is text, phone or video consultations. By choosing to work with Abi, our multinational clients will be able to offer their employees access to on-demand healthcare professionals, no matter where they are in the world.

Abi’s allocation algorithm ensures that the best available healthcare professional is selected for each patient in seconds, providing near-instant access to healthcare, 24 hours a day, seven days a week. Its AI-augmented care also ensures the delivery of quality professional healthcare that is cost-effective, helping multinationals look after their people, while managing their costs. Abi's solution is designed to deliver excellent service to users, regardless of how many people are using it at once, making it effective for multinationals with large numbers of employees.

Abi operates locally in more than 40 countries across six continents and delivers its services in 24 languages.

Kim-Fredrik Schneider, Co-Founder and CEO at Abi said, “At Abi, our mission is to use technology to solve the chronic under-supply of healthcare professionals globally. In the post-COVID world, virtual care is more in demand than ever before, and our solution ensures the delivery of fast, cost-effective, and high-quality professional healthcare. We’re excited to be working with MAXIS GBN, helping their multinational clients to provide on-demand healthcare to their employees around the world.”

Dr Leena Johns, Chief Health & Wellness Officer at MAXIS GBN said, “In a digital age where tasks like booking airline tickets and ordering food can be effortlessly done via smartphone apps, accessing high quality healthcare should be just as easy.

“The claims data we collect from our insurance partners shows two clear challenges. Firstly, there are difficulties in accessing quality healthcare which means patients have to travel further to receive treatment of a high standard, or settle for sub-par services closer to home. Secondly, there’s an excessive reliance on specialists for issues that primary care doctors could handle. This causes potentially avoidable costs due to unnecessary tests and the cost of specialist’s time.

“Virtual care, particularly with AI integration, effectively addresses these challenges by increasing the accessibility of quality healthcare and reducing the healthcare costs associated with this reliance on specialist care.

“That’s why I’m delighted that we are adding Abi to our wellness technology marketplace to help our multinational clients tackle these challenges. Working with Abi is a great opportunity for employers to ensure that they are supporting the mental and physical health of their people, with a technology-first approach to healthcare.”

Abi is the latest supplier to join MAXIS GBN’s wellness technology marketplace.² The marketplace – part of MAXIS’ Global Wellness solution – offers multinationals a dedicated and unique suite of digital-led health and wellness services from some of the world’s most innovative providers. The marketplace consists of carefully selected third-party suppliers which deliver global wellness solutions to multinationals and their people, matching the footprint of the employer.

Kate Ross / Nick Spearing

MAXIS Global Benefits Network – [email protected]  

This document has been prepared by MAXIS GBN S.A.S. and is for informational purposes only – it does not constitute advice. MAXIS GBN S.A.S. has made every effort to ensure that the information contained in this document has been obtained from reliable sources, but cannot guarantee accuracy or completeness.  The information contained in this document may be subject to change at any time without notice.  Any reliance you place on this information is therefore strictly at your own risk. 

Not all services are available from all MAXIS member insurance companies or to all clients. The services are subject to local market practices, and compliance with all applicable legal and regulatory requirements. MAXIS GBN S.A.S. may receive fees, commissions and/or other remuneration from third parties in connection with the services we carry out for you.

About Abi

Abi Global Health's innovative approach connects patients with healthcare professionals using AI, optimising resource allocation, unlocking hidden capacity, and ultimately leading to improved patient engagement and better health outcomes. Abi partners with public and private payers, consumer health companies, and pharmaceutical companies to provide their customers with on-demand access to professional healthcare. They operate locally in more than 40 countries and across the United States.

About MAXIS GBN

MAXIS Global Benefits Network (MAXIS GBN), co-founded by MetLife and AXA in 1998 is one of the leading international employee benefits networks providing global service capabilities and delivering world-class employee benefits perspectives and solutions to clients in over 120 markets around the world. In February 2016, MetLife and AXA further strengthened their relationship by combining all of its MAXIS GBN existing operations under a joint venture company. This transformation helps leverage the existing strength of the network and its two parent companies while further enhancing the client experience, focusing on product innovation and providing data analytics. For more information, please visit www.maxis-gbn.com.

The MAXIS Global Benefits Network (“Network”) is a network of locally licensed MAXIS member insurance companies (“Members”) founded by AXA France Vie, Paris, France (“AXA”) and Metropolitan Life Insurance Company, New York, NY (“MLIC”). MAXIS GBN S.A.S., a Private Limited Company with a share capital of €4,650,000, registered with ORIAS under number 16000513, and with its registered office at 313, Terrasses de l’Arche – 92727 Nanterre Cedex, France, is an insurance and reinsurance intermediary that promotes the Network. MAXIS GBN S.A.S. is jointly owned by affiliates of AXA and MLIC and does not issue policies or provide insurance; such activities are carried out by the Members. MAXIS GBN S.A.S. operates in the UK through its UK establishment with its registered address at 1st Floor, The Monument Building, 11 Monument Street, London EC3R 8AF, Establishment Number BR018216 and in other European countries on a services basis. MAXIS GBN S.A.S. operates in the U.S. through MAXIS Insurance Brokerage Services, Inc., with its registered office located in New York, USA, a New York licensed insurance broker. MLIC and Delaware American Life Insurance Company are the only Members licensed to transact insurance business in New York. The other Members are not licensed or authorised to do business in New York and the policies and contracts they issue have not been approved by the New York Superintendent of Financial Services, are not protected by the New York state guaranty fund, and are not subject to all of the laws of New York.