We’re pleased to announce our new partnership with Abi Global Health (Abi)1, a virtual care platform that connects patients to a local healthcare professional in 40 seconds or less, using artificial intelligence (AI).

Abi Global Health LogoAbi’s on-demand virtual care platform offers a range of options for employees to access both physical and mental healthcare using a method that suits them best, whether that is text, phone or video consultations. By choosing to work with Abi, our multinational clients will be able to offer their employees access to on-demand healthcare professionals, no matter where they are in the world.

Abi can help with:

  • micro consultations – on-demand and available straight from popular messaging apps or via your existing customer app. Patients can attach photos or documents as part of their query. Abi’s AI and machine learning technology matches each query with the most appropriate healthcare professional in seconds.

  • video consultations – offering your employees the added interaction of a secure, high quality virtual consultation that is simple and convenient, so your people can engage safely and privately with the right healthcare professional at a scheduled time.

  • voice consultations – your people can speak directly to a qualified physician or other healthcare professional. An AI-matching service ensures they can access a personalised, evidence-based phone consultation with the right local practitioner for their query.

  • mental health reviews – remove the barriers to mental health support for your people. Each user receives a recommendation and personalised report from a qualified psychiatrist using proven, evidence-based techniques.

  • medication prescriptions – Abi’s fast, secure and convenient unique AI technology platform and smart app ensures each request is quickly matched with the right physician from their extensive network, allowing the process to be completed in minutes

  • patient matching – with Abi’s AI-powered Health Navigator users can explain in their own words what they are seeking support for, and this tool guides them to the appropriate healthcare services by analysing the symptoms and directing them to the right specialist, information or nearby facilities

Find our more

As one of the third-party providers that make up our wellness technology marketplace, your employees can benefit from a truly global service.2 Abi offers:

  • 24/7 virtual care

  • in 24 languages

  • from 1,000+ doctors and nurses.


1 Abi Global Health Limited, registered at Charlemont Exchange, Charlemont Street, Dublin 2, D02 VN88, Ireland 2 MAXIS GBN may receive fees, commissions and/or other remuneration from third parties in connection with the services we carry out for you.

For media enquiries please contact

Kate Ross / Nick Spearing

MAXIS Global Benefits Network – [email protected]

About Abi

Abi Global Health's innovative approach connects patients with healthcare professionals using AI, optimising resource allocation, unlocking hidden capacity, and ultimately leading to improved patient engagement and better health outcomes. Abi partners with public and private payers, consumer health companies, and pharmaceutical companies to provide their customers with on-demand access to professional healthcare. They operate locally in more than 40 countries and across the United States.

About MAXIS GBN

MAXIS Global Benefits Network (MAXIS GBN), co-founded by MetLife and AXA in 1998 is one of the leading international employee benefits networks providing global service capabilities and delivering world-class employee benefits perspectives and solutions to clients in over 120 markets around the world. In February 2016, MetLife and AXA further strengthened their relationship by combining all of its MAXIS GBN existing operations under a joint venture company. This transformation helps leverage the existing strength of the network and its two parent companies while further enhancing the client experience, focusing on product innovation and providing data analytics. For more information, please visit www.maxis-gbn.com.

The MAXIS Global Benefits Network (“Network”) is a network of locally licensed MAXIS member insurance companies (“Members”) founded by AXA France Vie, Paris, France (“AXA”) and Metropolitan Life Insurance Company, New York, NY (“MLIC”). MAXIS GBN S.A.S., a Private Limited Company with a share capital of €4,650,000, registered with ORIAS under number 16000513, and with its registered office at 313, Terrasses de l’Arche – 92727 Nanterre Cedex, France, is an insurance and reinsurance intermediary that promotes the Network. MAXIS GBN S.A.S. is jointly owned by affiliates of AXA and MLIC and does not issue policies or provide insurance; such activities are carried out by the Members. MAXIS GBN S.A.S. operates in the UK through its UK establishment with its registered address at 1st Floor, The Monument Building, 11 Monument Street, London EC3R 8AF, Establishment Number BR018216 and in other European countries on a services basis. MAXIS GBN S.A.S. operates in the U.S. through MAXIS Insurance Brokerage Services, Inc., with its registered office located in New York, USA, a New York licensed insurance broker. MLIC and Delaware American Life Insurance Company are the only Members licensed to transact insurance business in New York. The other Members are not licensed or authorised to do business in New York and the policies and contracts they issue have not been approved by the New York Superintendent of Financial Services, are not protected by the New York state guaranty fund, and are not subject to all of the laws of New York.