How employee benefits strategies can help tackle the cancer crisis

Insights for employers and payers from our upcoming whitepaper

How employee benefits strategies can help tackle the cancer crisis
Insights for employers and payers from our upcoming whitepaper

A doctor helps her male patient who wears a beanie and is sitting in a hospital chair.

We are in the midst of a cancer crisis. Our latest data mirrors disturbing global trends, as cancer claims incidence and costs rise,1 while the average age of diagnosis gets younger.2 But all hope is not lost.

In our brand-new whitepaper, Tackling the cancer crisis: practical strategies for employers and insurers – insights from MAXIS data, we will explore these issues in-depth – and also provide solutions for multinationals and insurers.

To give you a taste of what’s to come, we wanted to give you a sneak peek at some of the findings from the whitepaper ahead of its release in the coming weeks.

What does MAXIS data cover?

Before we dive into what MAXIS data is telling us about the cancer claims experience of multinationals, it’s first worth explaining the scope of the dataset.

When we talk about MAXIS’ medical claims data, we’re referring to the private medical claims paid by our network of insurers for our multinational clients in more than 40 countries around the world (not including the US), covering more than 1.3 million lives.3

What does our data tell us about cancer?

One of the most concerning trends we’re seeing in our data is the rise in cancer claims incidence and costs in the years since the COVID-19 pandemic.

A graphic showing that cancer claims costs and incidence have been going up between 2017 and 2023.

Prior to the pandemic (2017–2019) cancer ranked highly in our data as a major cost driver, but it did not place among the top five conditions by claims spend. By 2023, the trend had shifted dramatically.

Chart showing cancer claims rising with neoplasms at sixth place in 2017.

We’re also seeing an increasing number of younger cancer claimants in our data – something that’s being observed by global health authorities too.4

Cancer has traditionally been considered an older person’s disease. Yet in our data, the average age of cancer claimants has dropped to just 39 years of age, down from 52 in our 2017 figures.

A graph showing the average age of diagnosis for cancer claimants, peaking at age 41-50 in 2017.

Our data also captures potential links between what kind of work someone does and certain types of cancer.

Mental health, onco-psychology and fertility support

For an employee going through cancer, the illness can bring unforeseen challenges that can be difficult to get support for if it’s not offered as part of a workplace health insurance programme.

In the whitepaper, we look at some of these lesser-known or overlooked challenges like specialist mental health support, psychosocial care and fertility preservation. Alongside the physical treatment of the disease, these factors can play a pivotal role in comprehensive care.

A doctor with a clipboard speaks to a patient who looks slightly worried.

When it comes to mental health, cancer patients frequently encounter psychological challenges that extend beyond the typical scope of mental health services, as they confront the complexities of diagnosis, treatment side effects and the uncertainty of recovery.

Onco-psychology, a specialised field addressing the unique mental health needs of cancer patients, remains unavailable in many regions, leaving a critical gap in holistic care. Ideally, psychological counselling should be integrated directly into oncology practices, ensuring that mental health support is delivered in a coordinated manner alongside other aspects of cancer treatment.

However, in many global markets, the expertise required to offer these services within oncology practices may be limited or unavailable.

A women receives an abdominal ultrasound scan.

Fertility preservation should be of equal concern – yet is often overlooked. This issue profoundly impacts younger cancer patients facing treatments that could compromise their reproductive potential. Fertility preservation measures, such as egg or sperm freezing, are essential but are often excluded from standard insurance coverage, leaving patients with difficult choices about their future when they begin cancer treatment.

Given the trend towards younger cancer patients we are seeing, this is particularly important.

Strategies for employers: mental health, onco-psychology and fertility

1.     Offer comprehensive mental health and onco-psychology services: Employers can begin by evaluating whether mental health services, such as psycho-oncological counselling, virtual support groups and resilience training are adequately covered and reimbursed within their medical plan. If there are gaps in coverage, employers should work with insurers and providers to ensure these services are appropriately funded and accessible to employees. In regions where local expertise or resources are unavailable, employers can collaborate with global vendors specialising in onco-psychology to provide tailored mental health support, addressing the unique psychological challenges of cancer care.

2.      Create accessible fertility preservation benefits: Fertility preservation options such as egg or sperm freezing can be made available to employees undergoing treatments that may impact their reproductive health. By integrating these options into a benefits package, employers can offer support for employees’ future family planning, reducing stress and enhancing overall wellbeing.

3.      Promote workplace flexibility and peer support networks: Flexible working arrangements (such as hybrid, remote working and part-time working options) allow employees undergoing cancer treatment, or associated care such as egg freezing, to manage their health without added stress about work. Employers can also create peer support networks where employees affected by cancer can share their experiences and offer mutual support, fostering a compassionate and understanding workplace culture.

Dr Neel Shah, Maven Clinic Chief Medical Officer, says: “In medicine, far too often our bar of success is just surviving. But living a life of meaning encompasses so much more than survival.

“When we give people with cancer the resources they need to protect their fertility before treatment, we widen the aperture of healthcare to acknowledge our most human desires.”

Maven Clinic Chief Medical Officer Dr Neel Shah

It isn’t just employers who have a role to play in tackling the cancer crisis. Payers (such as insurers or captives) can help optimise, innovate and lead in this space too.

Strategies for insurers: mental health, onco-psychology and fertility

1.     Expand coverage for onco-psychology and specialised mental health services:
Insurers can broaden mental health benefits to include onco-psychology, ensuring patients receive care tailored to the unique psychological challenges of cancer.

2.      Include fertility preservation in cancer care coverage: Covering fertility preservation options, such as egg or sperm freezing, via cancer care policies addresses a significant life-stage need for patients. Insurers can provide flexibility in benefits design by covering fertility preservation as a standard part of cancer treatment, helping alleviate patients’ concerns about potential reproductive challenges post-treatment.

3.      Offer personalised cancer support services: Insurers can offer flexible support services tailored to individual needs rather than pre-defined bundles. These services could include mental health counselling, fertility preservation and access to patient navigators, ensuring that patients receive the specific support they require without facing unnecessary inclusions or exclusions. By paying directly for the services a patient needs, insurers can improve accessibility, reduce out-of-pocket expenses and enhance the overall care experience, while ensuring resources are allocated effectively based on each patient’s unique circumstances.

How can you take action?

Even against an intimidating backdrop of rising cancer cases and costs, it’s never too late to take action, Dr Leena Johns, Chief Health & Wellness Officer at MAXIS GBN, says.

“Our upcoming whitepaper presents practical steps for employers and insurers to launch strategies to tackle the rising incidence and cost of cancer claims.

“The cancer crisis is not going to be solved overnight. But employers and insurers are in a unique position to take our data insights and transform them into cancer care strategies that can materially change people’s lives.

“This is our most-detailed study yet and I’m looking forward to sharing our findings, insights and strategies with you.”

MAXIS GBN Chief Health & Wellness Officer, Dr Leena Johns

[1] Anon. World Health Organization (February 1, 2024) Global cancer burden growing, amidst mounting need for services https://www.who.int/news/item/01-02-2024-global-cancer-burden-growing--amidst-mounting-need-for-services (Sourced: March 2025)

[2] Gunn, T. Cancer Research UL (January 24, 2023) Early-onset cancer: why are more young adults being diagnosed? https://news.cancerresearchuk.org/2023/01/24/early-onset-cancer-why-are-more-young-adults-being-diagnosed/ (Sourced: March 2025)

[3] The countries included in our claims data analysis are: Bahrain, Belgium, Canada, Chile, Colombia, Costa Rica, Cyprus, Ecuador, Egypt, El Salvador, Greece, Guatemala, Honduras, Peru, Hong Kong, Indonesia, Jordan, Kuwait, Lebanon, Malaysia, Mexico, Nicaragua, Oman, Pakistan, Panama, Philippines, Qatar, Singapore, Spain, Taiwan, Thailand, Trinidad and Tobago, United Arab Emirates (UAE), United Kingdom (UK) and Vietnam.

[4] Gunn, T. Cancer Research UL (January 24, 2023) Early-onset cancer: why are more young adults being diagnosed? https://news.cancerresearchuk.org/2023/01/24/early-onset-cancer-why-are-more-young-adults-being-diagnosed/ (Sourced: March 2025)

[5] Anon. MAXIS GBN (2024) How do industry, culture and gender affect your workforce’s health? Insights from MAXIS claims data https://maxis-gbn.com/knowledge-centre/whitepapers/how-do-industry-culture-and-gender-affect-employee-health-insights-from/ (Sourced: March 2025)

[6] Anon. Centers for Disease Control and Prevention. National Institute for Occupational Safety and Health (September 11, 2024)  Aircrew and Cosmic Ionizing Radiation https://www.cdc.gov/niosh/aviation/prevention/aircrew-radiation.html?CDC_AAref_Val=https://www.cdc.gov/niosh/topics/aircrew/cosmicionizingradiation.html (Sourced: March 2025)

 

This document has been prepared by MAXIS GBN S.A.S and is for informational purposes only – it does not constitute advice. MAXIS GBN S.A.S has made every effort to ensure that the information contained in this document has been obtained from reliable sources but cannot guarantee accuracy or completeness. The information contained in this document may be subject to change at any time without notice. Any reliance you place on this information is therefore strictly at your own risk. 

The MAXIS Global Benefits Network (“Network”) is a network of locally licensed MAXIS member insurance companies (“Members”) founded by AXA France Vie, Paris, France (“AXA”) and Metropolitan Life Insurance Company, New York, NY (“MLIC”). MAXIS GBN S.A.S, a Private Limited Company with a share capital of €4,650,000, registered with ORIAS under number 16000513, and with its registered office at 313, Terrasses de l’Arche – 92727 Nanterre Cedex, France, is an insurance and reinsurance intermediary that promotes the Network. MAXIS GBN S.A.S is jointly owned by affiliates of AXA and MLIC and does not issue policies or provide insurance; such activities are carried out by the Members. MAXIS GBN S.A.S operates in the UK through its UK establishment with its registered address at 1st Floor, The Monument Building, 11 Monument Street, London EC3R 8AF, Establishment Number BR018216 and in other European countries on a services basis. MAXIS GBN S.A.S operates in the U.S. through MAXIS Insurance Brokerage Services, Inc., with its registered office located in New York, USA, a New York licensed insurance broker. MLIC is the only Member licensed to transact insurance business in New York. The other Members are not licensed or authorised to do business in New York and the policies and contracts they issue have not been approved by the New York Superintendent of Financial Services, are not protected by the New York state guaranty fund, and are not subject to all of the laws of New York. MAR01585/0325