MAXIS Data & Digital Innovation Lab

What is the DDIL?

The MAXIS Data & Digital Innovation lab was launched in March 2018 and is a cross-functional team exploring the possibilities for data and digital innovation within global employee benefits (EB) and insurance. We bring together a group of diverse people and, using an agile approach, develop the products and solutions of the future for our network partners and clients.

Who are we?

The core group includes six people from internal teams at MAXIS GBN, bringing together data science and analytics, reinsurance, product development, UX design and digital marketing expertise. We work with other internal and external partners – software developers, data platforms, local insurers, employee benefits consultants and more.

Our goal is to help shape the future by facilitating the brilliant ideas that come from all areas of the business and, leveraging our own expertise, deliver collaborative, creative solutions.

Our priorities:

1. Create added value for our network partners and clients and become their preferred, easy-to-work-with global benefits network 2. Explore and build new products for the future of work and EB 3. Improve our operational efficiency, including helping local insurers with digital transformation

We create new tools, improve existing solutions and gather the latest data and digital insights to ensure that we’re not just well-placed to tackle the immediate challenges of our business and that of our clients, but also in prime position to shape the future.

What are our principles?

Listen: we gather insight on challenges faced by the EB industry in order to stay on top of the latest trends, be considered an innovation leader and differentiate MAXIS from competition. Create: to be a leader of change in the industry, developing the solutions our clients need by using data and digital tools. Improve: to continue to enhance our current suite of solutions to make them easier to use for our clients, members and staff.

Some of the things we're working on:

OneClient portal: we manage and continuously improve our OneClient portal, working with a team of web developers and specialists to expand its functionality and usefulness.

New proofs-of-concept: we work on new ideas and proofs-of-concept for new services and products, such as a new solution for the gig economy and new analytics dashboards for our multinational clients.

Research and insight: we speak to insurtechs, local insurers, start-ups, other innovation labs and numerous partners across the world to put together thought-leadership and insight.

Want to know more or get involved?

Whether you're a network or business partner, client, local insurer, consultant, start-up or recent graduate and you're interested in knowing more or collaborating with us, we'd love to hear from you. Just fill out our contact form and one of the team will get in touch.